Whakapā Mai
Contact Us
We're here to help. Mai Te Awa o Te Atua ki Pūtauaki — reach out to any of our five Kawerau locations, or send us a message below.
Tuku Karere Mai
Send Us a Message
Have a question or want to get in touch? Fill in the form below and we'll get back to you.
Ngā Āmuamu me ngā Whakahoki Kōrero
Complaints & Feedback
We are committed to improving, so if you have feedback we'd love to hear it — it gives us a chance to do better. This is a private pathway that is closely monitored.
Your Privacy is Protected
All complaints and feedback are treated in strict confidence under the Privacy Act 2020. Your submission will only be viewed by our designated complaints team and will not be shared beyond what is necessary to resolve your concern.
Ō Mātou Wāhi
Our Locations
Hours: Monday – Friday, 8:30 AM – 4:30 PM
Hōkai Ake Nei
Main reception & administration
Our main reception and administration hub. Also home to daily karakia and waiata every morning at 8:30 AM — nāu mai, haere mai.
Te Whare Whakaoraora
Mental Health & Addiction Services
Mental wellbeing support for tamariki, rangatahi, and adults. Crisis intervention, alcohol and drug recovery, youth mentoring, and whānau-centred addiction services.
Te Whare Haumanu
Kaupapa Māori Nurse-Led Clinic
Nurse Prescriber, Nurse Practitioner Intern, rongoā Māori, immunisations, health screening, and specialist health programmes.
Te Whare Kōtukutuku
Support services
Additional support services and programmes for whānau in the Kawerau rohe.
Matatu
Housing services
Emergency housing, housing navigation, Housing First, transitional housing support, and healthy homes assessments.
If you have an emergency, call 111
Mental Health Crisis: 0800 774 545 | Alcohol & Drug Helpline: 0800 787 797 | Youth Helpline: 0800 376 633
Whai Mai i a Mātou
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